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Division of Academic and Student Affairs
Office of Student Life and Advocacy

Frequently Asked Questions

Don’t see a question listed below? Contact us at wolfpackpickup@ncsu.edu and we will be happy to assist you.

How does the program work?

Wolfpack Pick Up operates a fleet of golf carts to shuttle individuals from our campus community from point A to point B on main campus. Individuals schedule their rides using our scheduling page, which populates their appointments into an App our drivers use to know where and when to pick riders up. Riders are driven and dropped off at their desired location safely. Wolfpack Pick Up employs student-drivers to operate the service, and the program is coordinated through the Resiliency and Community Support unit within the Office of Student Life and Advocacy

Where does Wolfpack Pick Up operate?

Wolfpack Pick Up services main campus and Centennial campus. If you are in need of additional accommodations at the Veterinary Campus, please contact the Disabilities Resources Office (919-515-7653) or your individual college for assistance.

For specific pick-up locations, visit our scheduling page and see our pick-up points maps.

Does Wolfpack Pick Up provide service between Main and Centennial campus?

No. Our golf carts cannot cross Western Boulevard due to the safety risk. We recommend riders to utilize the Wolfline Transit System in order to venture between campuses.

How do I contact Wolfpack Pick Up?

The best way to contact staff is by emailing us at wolfpackpickup@ncsu.edu. This account is monitored between 8am – 4pm, Monday through Friday. Emails are not checked on weekends or when NC State is closed.

Who can use Wolfpack Pick Up?

Members of the NC State community may schedule a ride, including students, staff, faculty, and administrators. Riders may be accompanied by support and/or medical staff.

No additional riders are permitted unless approved by Resiliency and Community Support staff. Please note that we cannot transport individuals under the age of 18, unless they are a student of NC State.

How do I schedule a ride?

Rides are scheduled on our scheduling page. Questions about scheduling may always be directed to wolfpackpickup@ncsu.edu.

Rides can only be scheduled six hours before they are needed. Same-day rides are not guaranteed to be available. For questions, please contact Andi Dai via email at wolfpackpickup@ncsu.edu

How do I schedule a last-minute ride?

Please use our Last Minute Ride Request online form.  While staff will do their best to meet your needs, you are strongly encouraged to identify other modes of transportation in the case that there is no availability or your request is not received in enough time to coordinate with Wolfpack Pick Up drivers. 

Accommodations are made according to availability but are not guaranteed. This should be used sparingly by riders. Ongoing or continued use of this form is not permitted and may impact your continued ability to utilize Wolfpack Pick Up for future rides.

No last minute rides will be given after 5pm.

How much do rides cost?

Rides are free. Wolfpack Pick Up is supported by student fee dollars, North State Bank, and the NC State University Foundation.

How do I access more information about disability resources on campus?

Contact the Disability Resources Office at their website or via telephone at 919-515-7653.

Are the golf carts enclosed? Do they have air conditioning or heat?

Each Wolfpack Pick Up golf cart has a weather enclosure protecting the driver and riders from most rain and wind. These covers are made of vinyl material and roll down to be zipped together surrounding the cart.

No carts are equipped with air conditioning or heat. We advise all riders to dress according to the outside weather conditions.